Case Study · Google Ads Management

From Blocked by Google to #1 in Dayton.

How we took Highfield Door Sales from unable to advertise to 200+ customer calls a month — at a fraction of the industry’s cost per lead.

203Customer Contacts / Mo
$7.86Cost Per Lead
34.5%Conversion Rate
#1On Google

The Client

A Family Name Dayton Already Trusted.

Highfield Door Sales is a family-owned garage door company serving Dayton, Kettering, and the Miami Valley. A CHI and LiftMaster authorized dealer with a 4.7-star rating across 207 reviews, they handle same-day garage, entry, and storm door sales, installation, and repair. Strong word-of-mouth reputation — but almost no way to reach the customers who didn’t already know their name.

The Challenge

Three Walls Between Them and New Customers.

Locked out of their biggest market

Google requires “Advanced Verification” before any home-services business can advertise garage door work. Until it cleared, Highfield couldn’t run a single garage-door ad — the highest-volume search category in Dayton.

Competitors hijacking their name

Search “Highfield” and rivals like Speedy and Epic Garage Doors appeared above Highfield’s own listing, quietly intercepting customers who were looking for them by name.

A brutal cost-per-lead market

Home-services and construction advertisers typically pay $90–$193 for a single lead. For a local shop, that math rarely works.

What We Did

A Plan Built to Win the Right Searches.

1

Got them verified

We guided Highfield through Google’s Advanced Verification. Approved May 12, 2026 — unlocking garage-door advertising for the very first time.

2

Launched focused campaigns

We split one generic ad into four intent-matched ads — Garage Door Repair, Installation, Entry Doors, and Storm Doors — each matched to exactly what the customer searched.

3

Defended the brand

A dedicated branded campaign so Highfield always shows #1 for its own name, shutting competitors out of their brand searches.

4

Spent on new customers, not old ones

A Performance Max brand exclusion dropped wasted brand spend from 81% to 12% — pushing budget toward genuinely new customers instead of people already searching for Highfield.

5

Cut the waste

Negative keywords to block irrelevant searches, Google’s auto-changes disabled, and budgets rebalanced around what actually converts.

The Results

More Calls, Cheaper Leads, Every Month.

Once verification cleared and the new campaigns went live, performance didn’t just improve — it compounded. Here is the month-over-month leap from May to June:

Metric May 2026 June 2026 Change
Conversions 85 129 +51.7%
Cost per lead $10.83 $7.86 −27.4%
Conversion rate 18.6% 34.5% +85%
In June alone, Highfield logged 203 total customer contacts — phone calls, form fills, and direction requests — up from 73 in the back half of May. At $7.86 per lead, they pay roughly 11–24× less than the $90–$193 the average home-services advertiser spends for a single lead.
And these are real conversations, not just clicks: 82% of calls lasted over 30 seconds, 62% ran past two minutes, and 91% came from local 937 numbers — with an average call nearly three minutes long.

Owning the Dayton Search Results.

Search Where Highfield Shows
“highfield door sales” #1 — fully defended
“new garage door dayton” #1 sponsored
“entry door installation dayton” #1 sponsored
“storm door installation dayton” #1 — Ads + Maps
“garage door repair kettering” Above Speedy
Highfield Door Sales in the Google local pack for door company near me in DaytonA real Google search for “door company near me” in Dayton — Highfield right in the local pack at 4.7★ with 207 reviews.

203 customer contacts. $7.86 per lead. 52% more conversions than the month before — at nearly the same spend.

Want Results Like Highfield?

We’ll build you a Google Ads program that brings in real calls at a real cost — managed by a local Dayton team. Free strategy session, no pressure.