Terms of Service

These Terms of Service (“Terms”) govern your access to and use of vigilantemedia.io (the “Site”), operated by Vigilante Media LLC (“Vigilante Media,” “we,” “us,” or “our”). By accessing or using the Site, submitting a form, or communicating with us, you agree to these Terms. If you do not agree, please do not use the Site.

Client Services Are Governed Separately

Use of Our Website

You may use the Site for lawful purposes only. You agree not to:

• Use the Site in any way that violates applicable law or regulation
• Submit false, misleading, or fraudulent information through our forms
• Attempt to gain unauthorized access to the Site, its servers, or connected systems
• Introduce malware, viruses, or any code intended to disrupt or damage the Site
• Use automated systems to scrape, harvest, or copy content without our permission
• Interfere with any other party’s use of the Site
• Use our content, brand, or materials to compete with us or to mislead others

We may suspend or restrict access to the Site, in whole or in part, at any time and without notice.

Intellectual Property

All content on the Site — including text, graphics, logos, photography, video, layout, and design — is owned by Vigilante Media or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may view and share the Site for personal, non-commercial purposes. You may not reproduce, republish, sell, or create derivative works from our content without our prior written permission.

The Vigilante Media name and logo are our trademarks and may not be used without permission.

Client Work, Case Studies & Results

The Site displays work produced for clients, along with performance figures, testimonials, and campaign results. Client names, logos, and marks remain the property of their respective owners and appear with permission or as permitted by our agreements with those clients.

If you are a client and would like your work removed from our portfolio, contact us and we will do so within a reasonable time.

Submissions & Feedback

If you send us ideas, suggestions, or feedback about our services or the Site, you grant us a non-exclusive, royalty-free, perpetual right to use that feedback without obligation or compensation. Please do not send us confidential information through the Site.

Text Message (SMS) Communications

Our forms allow you to consent to receive text messages from Vigilante Media. Consent is given by checking the relevant box; the boxes are not pre-selected, and text-message consent is optional.

• Service messages relate to your inquiry — scheduling, follow-up, and project updates
• Promotional messages require a separate, optional opt-in and are never a condition of purchasing any service

Email Communications

By providing your email address, you agree to receive communications from us relating to your inquiry and our services. You may unsubscribe from marketing emails at any time using the link in any email. We may continue to send transactional messages relating to an active engagement.

Third-Party Links & Services

The Site links to and embeds third-party services, including client websites, Google services, Meta, and our scheduling and form platform. We do not control those services and are not responsible for their content, availability, or practices. Your use of a third-party service is governed by that provider’s own terms and privacy policy.

Disclaimer of Warranties

The Site is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Site will be uninterrupted, secure, or error-free, or that any information on it is accurate, complete, or current. Content on the Site is provided for general information and does not constitute professional, legal, or financial advice.

Limitation of Liability

To the fullest extent permitted by law, Vigilante Media and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunities, arising from your use of the Site — even if we have been advised of the possibility of such damages.

Nothing in these Terms limits liability that cannot be limited under applicable law.

Indemnification

You agree to indemnify and hold harmless Vigilante Media and its owners, employees, and contractors from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Site, your violation of these Terms, or your violation of the rights of any third party.

Privacy

Our handling of personal information is described in our Privacy Policy, which forms part of these Terms. Details of the cookies and tracking technologies we use are set out in our Cookie Policy.

Changes to These Terms

We may update these Terms from time to time. The “Last updated” date above reflects the most recent revision. Changes take effect when posted, and your continued use of the Site constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of the State of Ohio and applicable United States federal law, without regard to conflict-of-law principles. Any dispute arising from these Terms or your use of the Site shall be brought in the state or federal courts located in Montgomery or Greene County, Ohio, and you consent to the jurisdiction of those courts.

Severability & Entire Agreement

If any provision of these Terms is found unenforceable, that provision will be limited or removed to the minimum extent necessary and the remaining provisions will remain in full force. These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Vigilante Media regarding your use of the Site.

Contact Us

Questions about these Terms can be directed to: